Stories

Renter Stories

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Management, Stories

Andrea’s Story

Imagine paying your high-priced rent on time, only to be evicted two months later during the coldest winter on record. That’s exactly what happened to Andrea. A licensed massage therapist, she was trying to pivot her career during the COVID-19 pandemic by going back to school. She signed a new 13-month lease, paid her money, […]

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Foundation, Stories

Carolyn’s Story

She was the “grandmother of the neighborhood,” a tenant who paid her rent on time for over a decade. Her home was a place of comfort, a place where neighborhood kids knew to go inside when the streetlights came on. Carolyn found herself in the hospital, and suddenly, her world was turned upside down. Despite

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Stories

Cheryl’s Story

After 10 years of tenancy, an elderly tenant finds herself in a deteriorating house. Her landlord refuses to address a growing list of serious issues, including a leaky roof, a faulty water heater, mold, and a severe pest infestation. The 71-year-old resident meticulously documented a list and when the landlord refused to make necessary home

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